Sage Publications The simplicity and elegant analysis of the verbal productions of individuals who try to get information from others is both helpful and persuasive. It amounts to straightforward classification, sorting, and comparing of questions and responses. The clarity that results is surprising and refreshing. This approach is relevant to any verbal exchange that may occur in the course of an investigation or an interview. It would be possible to apply it to an adult questioning a child and could produce greater accuracy in understanding the meaning of what may be said. The author also summarizes the ways in which people who question others can become confused themselves and unwittingly change and alter the content of what is reported and subsequently thought of as fact when it may not be. The basic message of the book is that it is very difficult to determine when deception is happening and when there may be simple miscommunication. Human beings are not good lie detectors. The final chapter briefly outlines what can be done to improve the pursuit of clarity and increase the accuracy of interrogations and interviews. This is a good book for anyone who is concerned with understanding what may go on during an interview or interrogation. It should be useful to attorneys, mental health professionals, and judges. Reviewed by Ralph Underwager, Institute for Psychological Therapies.
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